By booking on our trips, the candidate is hereby agreeing to all our cancellation and trip conditions.
  • All bookings must be paid in full to confirm and hold your place.
  • Customers are required to reconfirm their trip within 48hrs of departure.
  • Before diving is permitted on the dive trip, an internationally recognised Certification Card must be presented. NO CARD = NO SCUBA DIVING = NO REFUND.
  • Customers without their card may snorkel only. Diving with staff is not possible.
  • Any transfers or cancellations made after close of business five (5) working days prior to diving or trip will incur a 100% cancellation fee.
  • Customers may substitute another diver at the discretion of management. For legal reasons Supercat Charters will require notification of the new diver's name 24 hours prior to departure.
  • Transfers made before close of business five (5) working days prior to diving or trip can be made at no charge but only at management's discretion. Transfers are valid for 3 months from date of original trip.
  • Cancellations before close of business five (5) working days prior to diving or trip will incur a $25 administration fee.
  • Any damages/loss of hire equipment by customers must be paid for.
  • There will be no refund for any unused portion of any trip for any reason.
  • It is up to the dive & boat staff to choose the most suitable site for the day. We cannot guarantee any dive sites.
  • The dive staff may use their discretion to stop a participant from diving if they feel their experience level is inadequate or they are not qualified i.e. Deep or night dives.
  • Diving will not be permitted if divers are drinking or taking drugs.
  • Trip itinerary is subject to change by management at any time taking into account but not limited to weather, safety issues and diver experience.
  • All bookings paid by credit card must be authorized by the diver and the credit card sighted.
  • No responsibility is taken for any damages/loss of customers equipment.
  • We recommend travel insurance for ALL trips!
  • Management reserves the right to cancel a trip and/or substitute a vessel. If management cancels, a full refund or transfer is available.
  • Departure and return times may vary at operator's discretion.