By booking on our courses, the candidate is hereby agreeing to ALL our cancellation conditions.
  • Courses bookings cannot be confirmed until they are paid in full.
  • Course places cannot be held without payment.
  • Any transfers or cancellations made less than 14 days prior to course commencement will incur a 100% cancellation fee.
  • Any cancellations made more than 14 days prior to the course commencement will incur a $150 cancellation fee.
  • Transfers made more than 14 days prior to the course commencement will incur a $100 administration fee. Transfers are valid for 3 months from date of original course.
  • Discounted courses are not subject to the 14 day grace period and will incur a 100% fee for any transfer or cancellation.
  • After course commencement, failure to attend or complete satisfactorily any course session, including diving, will result in the student paying for any make up training costs.
  • If the student decides to discontinue the training at any time, there is no refund.
  • Inappropriate behaviour will result in the student being taken off the course at the discretion of management with no refund.
  • Minimum numbers are required to conduct all courses.
  • Courses may be cancelled or transferred at Management's discretion due to any unforeseen circumstances.
  • We reserve the right to substitute vessels and/or change itineraries.
  • Divemaster and Instructor courses are non-refundable.
  • Students completing the Medical Questionnaire must answer it to the best of their knowledge. Non disclosure of any medical condition may put the student or our staff at risk of injury. If the student answers YES to any questions, a Medical from a Dive Doctor is required prior to booking on the course. The Medical Questionnaire is on our course web page for your convenience.